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Learning Content Specialist (Technical Writer)

VIZIYA is a quickly expanding software company that thrives on innovation to solve our customer’s challenges. VIZIYA needs a Learning Content Specialist to join  the Development team and make a tangible contribution to the design, develop and support of the VIZIYA WorkAlign Mobile application.

The company, the culture

As one of only four world-wide Gartner Cool Vendors, a Deloitte Fast 50, and a Profit 500 Fastest Growing Company, VIZIYA has been establishing its brand over the last ten years in our industry. Our goal is to be the most exciting software company everyone wants to work for in the Hamilton/Burlington area.

The role

This is a role for someone who is passionate about application design and creating exceptional user experiences.  Someone who can bring ideas from technical requirements to a visually pleasing interface.  This role will also be responsible for working with Product Owners and the marketing team to build digital content to support the marketing efforts.

How will your career grow here?

You will gain exposure to the full software development lifecycle, a deeper understanding of how a software company operates and hands-on participation in our Agile development process. 

What you will do as our new Learning Content Specialist:

  • Design and develop learning solutions such as written manuals, e-Learning, videos, podcasts and job aids that improve product adoption and on-the-job performance
  • Research, create, edit and maintain technical documentation for internal and external customers
  • Design and contribute to internal document content management system so teams can easily locate and store project related artifacts
  • Work with subject matter experts to ensure the accuracy of learning content
  • Manage learning content design and delivery to meet timelines and budgets
  • Assist with development of marketing and training materials as needed
  • Other documentation duties as may be required and assigned.

Here’s how we know you are the new Learning Content Specialist. You have:

  • 3+ years technical writing experience
  • 2+ years of experience designing & developing learning solutions
  • A university or college degree/diploma in communications, technical writing, instructional design or related field
  • Proven experience delivering effective user manuals, technical documentation and digital learning/training material for complex software products
  • Strong technical skills with Information Systems/Technology and Software Development
  • Experience with design/editing multi-media tools
  • Ability to work both independently and as part of a team
  • Comfortable working within tight timeframes
  • Strong organizational skills
  • Excellent written and spoken English
  • Demonstrated successful track record as a Technical Writer

NOTE: This is a full time employment position located in VIZIYA's Hamilton, Ontario offices.


Why join VIZIYA

At VIZIYA, you might say our culture is one of odds and ends in the best way. We are rockstars in the true sense of the word, performing at industry events and our own holiday parties.  We have Chinese-food Wednesdays and Friday BBQs. We have matching bowling shirts but we don’t have a bowling team. If it’s fun or funny, we are in. And we hope you are too.

VIZIYA drives its success by focusing on our clients’ needs and objectives and building teams of incredibly talented, fun, dedicated people.If you are excited by our technology, our purpose and the opportunity to learn-as-you-go and be part of an awesome team, join us. Express your interest here or follow us on Twitter or LinkedIn for future opportunities.

VIZIYA welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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